SAMS
Support, Training and Manuals
Contact Details |
Training | Manuals
Effective Monday 10 August 2009, first level support for
the Student Administration Mananagement System (SAMS) will
move from RM Asia Pacific to the SAMS Team. Schools are to
ring the SAMS Help Desk on 8999 3531 for all inquiries and
any assistance with SAMS. Schools that ring the RM Help Desk
will be forwarded to the SAMS Team.
Issue |
|
| Use of SAMS Software |
- Check training notes.
- Check Help section in SAMS.
- Contact SAMS Team on 8999 3531
|
| DET Policy and Procedures |
- Policy and Procedures section on the DET Staff Site
- Contact the relevant business unit
|
| Hardware / Internet / Network |
- ICT at your school.
- IT Service Centre on 1800 756 657
|
Training
SAMS training is needs based and delivered in a variety of
ways:
- Courses at a central location
- On-site training at your school
- Remote training delivery via computer connection and phone
For your school's training needs please check the Course
Info & Who Should Attend (pdf 19kb) and complete the
Request
for Training form (pdf 48kb) and fax to 8999 5611.
If you require further information please email
the SAMS team.
Manuals
DET SAMS Manuals for Schools
RMA Manuals
All RM Asia-Pacific manuals are available for download from
the RM Asia-Pacific website at http://www.rmap.com.au.
Step 1: Click on the link `ONLINE MANUAL
LOGIN'
Step 2: Enter User Name: school
Step 3: Password: help
Step 4: Click on 'Enter Northern Territory
SAMS Schools'
These manuals are large documents, please consider alternatives
to printing. |
