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SAMS Support, Training and Manuals

Contact Details | Training | Manuals

Support for SAMS is provided by separate agencies depending on whether the information you need refers to policy, procedure, software, hardware or infrastructure.

Issue

Check / Contact

Use of SAMS Software
  • Training notes.
  • Help section in SAMS.
  • RMAP Support Desk on 1800 767 267
DEET Policy and Procedures
  • Policy and Procedures section on the DEET Staff Site
  • SAMS team on 8999 3531
Hardware / Internet / Network
  • ICT at your school.
  • IT Service Centre on 1800 756 657

 

Contact Details

   
RM Asia-Pacific
Phone: SAMS Help - 1800 767 267
Email: support@rmap.com.au
Fax: RMA Perth: (08) 9443 7744
Web Site: http://www.rmap.com.au
DEET SAMS team
Phone: SAMS Team - 8999 3531
Email: sams.det@nt.gov.au
Fax: SAMS/DEET 8999 5611
IT Service Centre
Phone: 1800 756 657
Fax. (08) 8923 9502
Email: itsupport.det@ntschools.net
Website: portal.ntschools.net/servicecentre

Training

This year has seen an exciting new phase in the delivery of SAMS Training. We are now delivering most training on site, with very positive feedback from participants. Some trainees have also piloted a remote training delivery model, which has enabled us to deliver training to remote locations without undue time delays.

For your school's training needs please check the Course Info & Who Should Attend (pdf 125kb).

If you would like to request training please complete the Request for Training form (pdf 21kb) and fax to 8999 5611.

If you require further information please contact the SAMS team.

Phone: 8999 3531
Email: sams.det@nt.gov.au


Manuals

DEET SAMS Manuals for Schools


RMA Manuals

All of the RM Asia-Pacific manuals are available for download from the RM Asia-Pacific website.

Go to: http://www.rmap.com.au

Click on the link `ONLINE MANUAL LOGIN'
Enter User Name: school
Password: help
Click on 'Enter Northern Territory SAMS Schools'

These manuals are large documents and updated regularly, so think twice about printing.

ICT Updates
1st October 2008
 
 
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Online ICTC Course
Access to the online course can be activated by sending a request email to:
onlineservices.det@nt.gov.au

National Education Access Licence for Schools
Northern Territory Government