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ICT Update

25th February 2008

Remote Schools Visit

Visits to remote schools commenced in the first week of term. To date the feedback has been positive with the visiting technicians able to fix outstanding problems and provide general support and advice on computing services. It is anticipated that the service will increase in value as the technicians acquire a better understanding of the circumstances at each site and develop relationships with school staff.

The site technicians are required to complete a site report highlighting any issues for follow up and recommendations for improvement in computing facilities and the LAN. These reports are being reviewed by the remote services project team headed up by Jeff Watson (899 93508) who will be contacting schools and assisting with plans for the upgrading of the services where required.

Principals and ICTCs are encouraged to ring Bob Creek (bob.creek@nt.gov.au) on 0401118716 for any feedback on the Remote Site visits.

The schedule for remote site visits can be viewed at: http://rcs.csg.com.au/flight-schedule.php

National Secondary Schools Computer Fund

The Commonwealth Government has announced, as part of its Digital Education Revolution, that it will invest $900 million, over 4 years, through a National Secondary School Computer Fund to improve secondary school student access to world class information.

The fund will provide for new or upgraded information and communications technology (ICT) for secondary school students in years 9 to 12. Schools will be able to apply for up to $1 million from the Fund dependant on enrolment and need and they will be able to purchase computers, interactive whiteboards, data projectors, digital cameras and other technologies.

All schools will be able to apply for assistance under the fund.

The first $100 million from the fund will be directed to the most needy schools by June 2008.

Student computer ratios have been collected from NTG secondary schools and forwarded to the Commonwealth Department of Education, Employment and Training, (DEEWR). They are in the process of identifying the Territory secondary schools that will be offered assistance in the first round.

DEEWR will contact the nominated schools and invite them to lodge an application for the receipt of the first round funds. Further opportunities for school funding will be offered in subsequent rounds where all secondary schools will have an opportunity to apply. IT Services will contact all schools nominated in the first round of grants to assist them with their application. The contact officer is Jeff Watson (899 93508).

eLearning Consultants

We are pleased to announce the commencement of four new eLearning consultants attached to the group schools.

Libby Smith: Top End Group School
Kelly Donald: Katherine Group School
Kym Urquhart: Lasseter and Tanami Group Schools
Emma Barham: Sandover and Barkly Group Schools

The consultants will be on the road travelling to remote communities for most of the term with group school staff. They can assist you with the integration of information technology into their everyday teaching practice, ideas for teaching on Interactive Whiteboards, using freeware resources across the curriculum and online projects for literacy development amongst many things. Make the most of the opportunity when they are visiting.

STARS Project

There was a terrific response to the tender for STARS (Satellite to All Remote Sites) and after careful consideration a short-list of 3 tenderers presented their cases to the evaluation team last week. The team are confident that all solutions offered will provide an improved internet service for schools and distance education students. We expect the earth station and hub service to be commissioned by August and school users connecting to the new service progressively from this date.

IDL

Three Western Bulldogs players broadcast live over REACT from the NTOEC IDL studio last Wednesday. Schools working with NTOEC and Schools of the Air students from Alice and Katherine enjoyed getting hot tips from the players.

NT Virtual School (NTVS) has launched a Japanese class hosted by Darwin High School with students from Darwin High, as well as 3 other high schools, Katherine, Nhulunbuy and Tennant Creek. The course consists of interactive lessons using the REACT software via schools existing networks enhanced by follow-up activities delivered using e-space. Interest in the course has exceeded demand and NTVS are looking for a second site.

ICTCs at schools where REACT is being used are welcome to attend a technical information session about REACT. This would be delivered via REACT during the week starting 3 March (Week 6) and will include basic troubleshooting for ICTCs. Could interested persons please email margaret.littler@nt.gov.au with their details (name and school) and days and times that would best suit them (please supply 3 options)

SAMS

Just a reminder that SAMS Operators were sent correspondences on SAMS updates as follows:

  • Changing the Export Leaving Cut-off Date in Centris
  • Running Installer to update Dates for 2008 Census and Updated Centris Files
  • ODBC Access needs to be updated for some schools

Please ensure that all schools have done these by now.

Additional reminder that schools should not manually edit any of the Compulsory UDIs in SAMS. If in doubt, please ring the SAMS team on 8999 3531.

New Schools IT Services Contract

The new contract for school IT support services provided by CSG, commenced on the 28th December 2007 and the school site visits by technical support staff have commenced. The visits to remote schools are underway and proving helpful to ICTC’s.

The range of services provided under the new contract include:

Extended Service Centre

  • Business hours are 7.30am – 5.30pm work days (full service).
  • Other hours (24 x 7) support will include call-out, emergency services and general telephone support and problem logging.

Remote Site Visits to Schools

  • All remote schools will receive 2 scheduled visits by a technician each term.
  • DEET IT staff can also use these scheduled flights for inservice support.

Non Remote Visits to Schools

  • Schools greater than 200 student enrolments will be visited 2 times each term.
  • Schools less than 200 student enrolments will be visited once per term.

Emergency Break /fix School visits – Aircraft support

  • All emergency break/fix of equipment (i.e. server inoperable) at remote schools will be serviced by onsite attendance. Emergency response visits to schools are in addition to scheduled site visits.

Discretionary Flight Hours (100 hours per annum)

  • 100 flight hours per annum to be used at DEET’s direction over and above scheduled support visits and emergency break fix responses.

On-Site Corporate Support – Darwin, Alice Springs

  • A full time technical on-site support officer will be stationed in Darwin at the Mitchell Centre and another in Alice Springs at the Gap Road offices. These contractors will also support other Corporate sites in their respective areas if required.

Additional Schools Technical Resources

  • Two full time Contractor technical resources will be allocated to work with DEET IT Services on school based projects. One will be based in Darwin and the other in Alice Springs.

Online service for ICTCs (Online Concierge)

  • A technical ICTC expert will be available for online interactive (chat) support for school ICTCs during business days from 3.00pm- 5.30pm. This service will be extended to all teachers in the second year of the contract.

Asset management

  • Annual visits to all schools to stocktake and maintain the computer asset inventory Development programs.
  • 8 Indigenous ICTC officers will be employed during the term of the Contract.
  • 12 ICTC Support Apprentices employed during the course of the contracts.
  • 10 new IT Graduates employed during the term of the contract.
ICT Updates
30th May
 
 
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