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ICT Weekly Update

12th March 2007

CONTENT
ePass is Live
Teacher Laptops
DEET eMail System
Content Filter - URL Checker
Hardware
Group Policies
Global Public Drive

 

ePass is Live (in the background)
All NT Schools accounts were loaded into ePass over the weekend and Editure is now processing all requests in the system. Please continue to send requests for new and modified accounts to the service desk, until we transition your school so that you can enter and approve account requests at the school.

IT Services will work with groups of schools to implement your transition over the next few weeks.

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Teacher Laptops
Schools should have advised on any changes to the teacher laptop allocations published on our website. We are now making arrangements to move laptops between schools to match the new staff allocations. A small number of new laptops have been ordered to meet any shortfalls caused by lost, damaged and stolen devices. Details of the numbers of teachers and laptops currently allocated can be found by clicking here.

We are receiving enquiries from schools about purchasing the Optima laptops at the end of their leases. We do not support this approach because they are at their end-of-life (ie. Centrino single-core processor, old wireless card and small hard drives. The warranty will have expired so any repairs will be at the owners expense (e.g. a motherboard costs $700, a battery $200 and a power supply $140).

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DEET eMail System
DEET Corporate staff can now easily find teacher and staff ntschools eMail addresses for NT Government schools. The final part of this project will ensure the global eMail address books are updated on a regular frequency to cater for changes.

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Content Filter - URL Checker
Secure Computing, the company that DEET contracts to provide our Content Filtering database, categorise web pages into categories based on content. To assist users verify which category a site has been assigned in the database, they provide the following URL Checker.

http://www.securecomputing.com/index.cfm?skey=234

To use, navigate to the above URL and simply enter up to 5 URLs in question and click "Check URLs". This tool provides the following:

  • An indication of whether the submitted URL(s) is included in their database, how it is categorised and the Database Version. DEET use version 4.
  • Ability to suggest a different category, or enter a new category, for the URL(s). Please do not overuse or misuse this feature. The process for requesting ITSD allow sites for educational purposes is detailed here.

Teachers could use this tool from home when planning a lesson, to ensure that a site required for their lesson is not recorded in a blocked category.

Caveat: Under no circumstances should this URL be provided to students.

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Hardware

HP Server & UPS warranty calls should be still made through the Editure schools helpdesk on 1800 756 657 or eMail schoolssupport@editure.com (if your mail system is on-line).

Please note that there may be a further diagnostic call from the warranty agent to determine a course of action.

In the case remote schools a server component swap out maybe required. The schools helpdesk or the warranty agent will provide advice on how to replace the component and what you should do with the old part. The only parts likely to be replaced by an ICT Coordinator (under direction) would be the hard drive, keyboard or mouse (and in some very rare instances the power supply which is a slide out modular unit). The benefit of this will overcome having to send the whole server back when it only requires a failed component replacement.

There are no user serviceable parts in the UPS and the entire unit will be replaced on failure.

All HP Server and UPS “Return to Base” freight for remote schools is covered by DEET IT Services. The warranty agent will advise our freight carrier and account number when required.

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Group Policies
Could schools wishing to turn on Windows Desktop Group Policies for student accounts please advise which settings they would most like to see managed via this mechanism. (ie. Control panel restrictions, no run command, etc.)

IT Services will accumulate feedback and assemble a draft paper for circulation of a default set of policies that schools can ask to have switched on.

Please eMail: phillippe.monforte@nt.gov.au with your input.

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Global Public Drive
The “Y” Global Public drive was implemented to provide teachers the capability to share files with teachers in other schools.

Its popularity has resulted in a significant load on Satellite sites, causing reduced performance and overloading, not only for schools, but also Police and Heath personnel.

To ensure that this valuable sharing tool was not lost, we have taken the decision to centralise it. You will notice that the Global Public “Y” drive is no-longer available in My Computer.

The new centralised Global Public Drive can be accessed using the following instructions:

Click on Start,
Click on Run and type \\drwnt-bk2\Global Public (no quotes)
Click OK

This is an interim solution until a global sharepoint, accessible from our web site, has been developed.

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